red lipstick splashing out of its case

Ulta Facing 2 Class Action Lawsuits Over Accusations They Sold Returned and Used Products

Popular personal products chain Ulta Beauty is accused of reselling used products.

The rapidly-growing company with more than 1,000 stores in 48 states is facing two class-action lawsuits that claim employees repackaged products that were damaged or returned and then put them back on shelves.

February 25, 2018 | Source: WSAW | by

Popular personal products chain Ulta Beauty is accused of reselling used products.

The rapidly-growing company with more than 1,000 stores in 48 states is facing two class-action lawsuits that claim employees repackaged products that were damaged or returned and then put them back on shelves.

Plaintiff Kimberly Brown says the beauty retailer used to be her one-stop shop for personal care products until she saw a Twitter post from a former Ulta associate who said managers at Brown’s favorite Ulta location were allegedly reselling used products as new, reports CBS News’ Anna Werner.

“We were told by managers to repackage / reseal the item and put it back on the shelf” the social media post reads. “They would resell EVERYTHING. (makeup, hair care, skincare, fragrance, hair tools, etc.),” the associate wrote in another post.